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Key Features and Benefits Of Reputation Management

A TRAINING CENTER FOR YOUR STAFF

Our training allows you to teach your employees the importance of customer service and having a 5 Star Reputation. The results of the training are emailed to the manager.

EOLR Training Center 2

CAPTURE REVIEWS IN MANY WAYS.

There are many ways to capture reviews from your customers. While they are in your facility you can hand them a tablet or let them capture a QR code. You can even hand them a card and a ballpoint pen. When they leave your facility they can receive an email with a link from you or go to a website link themselves.

It is hard to create a system that pleases people equally. With EasyOnlineReviews.com, you have great latitude to meet everyone’s needs. Some people are totally comfortable with technology, others, not so much. They all have opinions about your business. EasyOnlineReviews.com does not limit you or your customer.
 

 
 

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NEVER LET A BAD EXPERIENCE GO PUBLIC.

When the EasyOnlineReviews.com system encounters a customer who is less-than-happy, it captures the comments and immediately sends an email to the manager on duty. If the customer is still on premises, an effort can be made to resolve the issue. If the customer has left, a quick contact may save the day – before a negative review gets posted online.

Customers want to be heard and respected. Not everything goes perfectly every time. Today when a negative experience is described on line it is very expensive, both in lost customers and lost potential customers who read a review and don’t give you a try. The EasyOnlineReviews.com system lets you engage a customer before he or she starts writing online. They often become your best customers in the future.
 

 
 
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BROADCAST POSITIVE REVIEWS ON SOCIAL MEDIA SITES

Our system can post positive reviews about your business instantly across different social media sites.

  • Facebook Fan Page
  • Twitter
  • LinkedIn
  • Flickr
  • Photobucket
  • FourSquare
  • Pinterest

 

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POSITIVE REVIEWS, ALL THE TIME.

The design of your EasyOnlineReviews.com system is structured so that positive reviews are encouraged and negative reviews are addressed immediately. Frankly, it is what you would do anyway – if you knew you had a problem. The system automates the process. Further, once positive reviews are captured, the system immediately gets them onto your website and initiates the process of getting them published on review sites online.

While the EasyOnlineReviews.com system helps you find less-than-happy customers, some will slip through. And, they may want to express themselves online. That cannot be prevented. The system, however, keeps a continuous flow of positive reviews coming so that negative reviews get pushed lower on the list. Whatever is not on the first page, is rarely seen at all.
 

 
 
 
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CLAIM YOUR SITES, DO IT RIGHT.

As part of your EasyOnlineReviews.com program, our staffs of trained experts establishes your Google+ listing exactly right and proceed to match every other site of interest to you in precisely the same way, down to the same abbreviations. This is time consuming and arduous, but critically important to your online visibility. We take this off your hands.

So many businesses haphazardly claim their review sites and do themselves extreme damage in the process. When sites have different information they do not have the same power and much opportunity is lost. By making sure every listing is consistent with Google+ Local, Google will “see” the other listings and dramatically improve your ranking online. EasyOnlineReviews.com will do it right and save you time.
 

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CUSTOM MARKETING MATERIALS

Our Easy Online Reviews marketing materials make it easy to capture reviews and include QR codes specific to your business with  front and back instructions.

  • Business Review Cards.
  • Table Tents.
  • Flyers.
  • Postcards.
  • Stickers.
  • Window Clings.
  • Counter Cards.
  • Rack Cards.
  • Bookmarks.
  • Emails.
 
 
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 CUSTOM MOBILE APPLICATION

Our custom mobile application makes it simple to collect and distribute your positive reviews online. Customers can easily leave a review while at your waiting room or after they pay for your product or service.

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LOTS OF EXTRAS THAT MAKE IT ALL WORK

Buying a tool is fine. But, getting it to work in your place of business is another. EasyOnlineReviews.com makes sure you get value for your money with our reputation management service. From graphics that communicate with your customer to keeping an eye on the keywords your local competitors are using, training for you to understand the big picture, to your-company-branded training for your employees so they understand the importance of the new way of marketing. No cost upgrades, enhancements and support. EasyOnlineReviews.com is your partner in this process.
It is all new and, sometimes, confusing. The last thing you need is something that complicates your life. Sure, you will learn new things. And, you will be involved in adopting a whole new way of marketing. But, compared to the time you have spent on advertising and promotions in the past, this is going to seem like a dream come true. Nothing you have done before will move you further with less cost than the tools you receive in the EasyOnlineReviews.com system.
To learn more about the benefits of reputation management, please Call Us  (386) 478-4668.